Terms of use the store

Terms of distance sales of goods and provision of electronic services

§0. General Information

These Terms and Conditions define the rules and conditions of using the online store available at www.nife.pl run by:

NIFE Spółka z ograniczoną odpowiedzialnością
ul. Lipowa 22/24, 42-200 Częstochowa, Poland
VAT ID: 9492274238 | REGON: 540838848 | KRS: 0001154149

The Terms define the rules for placing orders, concluding distance sales agreements, and using the store and electronic services.

Contact with the Seller:

Correspondence address: ul. Lipowa 22/24, 42-200 Częstochowa
Phone: +48 34 321 30 55 (Mon–Fri 8:00–15:30), +48 535 123 772 (Mon–Fri 8:00–15:30)
E-mail: sklep@nife.pl

In-person order pickup:

Bank accounts:

Client – a natural person, including a Consumer, who is at least 18 years old, a legal person, or an organizational unit with legal capacity, using or intending to use the Store.
Consumer – a natural person performing a legal action not directly related to their business or profession.
Client Account – a subpage of the Store enabling order placement, management of personal data, and purchase history.
Terms and Conditions – this document.
Registration – voluntary and free creation of a Client Account.
Online Store / Store – the website available at www.sklep.nife.pl.
Goods – movable items which are the subject of a sales agreement.
Sales Agreement – a distance sales agreement concluded between the Seller and the Client.
Service / Services – services provided electronically by the Store.
Seller / Service Provider – NIFE Sp. z o.o.
Act – the Act of 30 May 2014 on Consumer Rights (Dz.U. 2014, item 827).
Order – a declaration of will by the Client to conclude a Sales Agreement.

The Client is obliged to use the Store in accordance with the law and these Terms and Conditions.
The Seller undertakes to deliver Goods free of defects.
The Seller delivers the Goods within the period specified in the offer, no later than 30 days from the conclusion of the contract, unless a different delivery date is indicated in the Goods description.

Orders can be placed 24/7 via the Store.
Providing contact details or logging into a Client Account is required to place an order.
Acceptance of the Terms and Conditions is required for a valid order.
Placing an order constitutes conclusion of a Sales Agreement.

Goods prices are indicated in PLN and include VAT.
Shipping costs are indicated during the order process.
Payment methods: bank transfer, cash on delivery, Przelewy24 / PayPal.
Orders are processed after payment has been received in case of prepayment.
For bank transfer payments, the Client has 72 hours to make the payment; after this period, the order will be canceled.
Upon delivery, the Client should check the condition of the packaging and Goods.
The Seller is not responsible for damages occurring after the Goods have been handed over to the carrier.
The risk of loss or damage to the Goods passes to the Client at the moment of delivery to the carrier (for domestic and international shipments).
International delivery: costs and delivery times depend on the destination country; the Client bears additional customs duties and foreign taxes.

A discount code reduces the order value by a specified amount or percentage.
Only one code may be used per order; minimum order value is 30 PLN.
Discount codes are not exchangeable for cash and cannot be combined with other promotions.

Consumers may withdraw from the contract within 30 days from taking possession of the Goods.
The withdrawal form is available here.
The cost of returning the Goods is borne by the Consumer, unless the Seller offers to cover them.
The Seller refunds payments within 14 days of receiving the withdrawal notice and/or the Goods.
The right of withdrawal does not apply to, among others, customized goods, digital content after performance has begun, hygienic items after opening the packaging, and alcohol delivered after 30 days.

The Seller is responsible for Goods not in accordance with the contract.
Complaints must be submitted in writing or via e-mail.
Consumers have the right to: replacement, removal of defects, price reduction, or withdrawal from the contract.
Warranty claim period: up to 24 months from the delivery date.
The Seller processes complaints within 14 days of submission.

Registration is not required to place orders.
Using a Client Account requires registration.
Technical requirements: device with Internet access, browser supporting cookies and JavaScript.

Disputes with Consumers are subject to competent courts according to applicable law.
Disputes with clients other than Consumers – competent court is the Seller’s registered office.

The Seller is the data controller.
Data is processed in accordance with GDPR and the Personal Data Protection Act.
Providing data is voluntary; failure to provide required data prevents placing an order.
The Client has rights: access, rectification, restriction of processing, objection, deletion, data portability, withdrawal of consent, lodging a complaint with the supervisory authority.
Data is stored for the period necessary to perform the contract and in accordance with tax and accounting regulations.

The Store website uses cookies for proper operation, traffic analysis, and marketing purposes.
The Client can manage cookies in browser settings.

These Terms and Conditions are effective from the moment of publication on the Store website.
The Seller reserves the right to amend the Terms while preserving acquired rights.
Matters not regulated herein are subject to Polish law, including the Civil Code and the Consumer Rights Act.